LTEC 3220/5260 Computer Graphics in Education and Training: Module 2 Discussion - Option 1

Module 2 Discussion Option 1:

What is a Design Process?

A design process is a tool or methodology for problem solving. It sets a framework in place for innovation to occur in pursuit of solving a problem. A design process is customer, or rather, person-centric where it takes on the goal that a person is trying to achieve or a problem that they are trying to solve as its primary objective.  It is a way to bring ideas into the real world and test their utility.  A design process involves defining the problem, collecting information/data, anlayzing data and working through as many ideas whether good or bad as possible within a given timeframe, developing a solution, getting feedback on the solution, making adjustments and returning to one or more steps in the process until a working solution is produced. Even after a working solution is produced, it might only be the first stage or phase of a solution, as a better solution might be and likely will be produced by taking the problem through the design process again.

Why is it important to follow a process?

It is important to follow a process because it puts bounds around what could otherwise be a directionless or misguided endeavor. In the Netflix series Abstract: The Art of Design episode featuring Ian Spalter, current head of Instagram Japan, he references the idea that creativity is born through constraints. A process offers constraints serving as fertile ground for creativity. Another reason it is important to follow a process is because it helps ensure that key aspects of finding a good solution are not missed. For example, if no process was followed and someone looking to solve a problem came up with a solution without looking at alternatives, analyzing data and getting user feedback for improvement before implementation, it could result in a solution that doesn't solve anything. The solution might "work" in a technical sense, but if the user won't adopt the solution due to poor design, then it is worthless. A good solution is intuitive, and it flows seamlessly with the user's intent to solve the problem, staying out of the user's way. A great solution design is one where the solution becomes an extension of the user's body, such as a chef's knife, or a tennis racket. 

How do outcomes differ in different implementation situations?

Outcomes differ in different implementation situations by way of different people using the same solutions to address different problems. For example, in the same Netflix episode the point was made that US Instagram users employe selfies far more than users in Japan. Those in Japan are using Instagram for communication with each other rather than selfies.  The same solution, Instagram, is implemented with different features and design approaches in mind based on the context, cultures and behavors of its users.

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